Community Lead
Band 3
Hey, there! We’re Refocus.
A family of determined enthusiasts who are inspired by the idea to build a new era of education.
To do it, we’ve invited the strongest mentors from all over the world. We’ve produced mind-changing courses which give skills needed to earn.

Our mission is to give the digital profession to 1 000 000 students in five years.
We’ll make education accessible and modern faster.

For Refocus, education is more than a money-making sphere, it is a philosophy. We believe that education:
  • is the path to a better life;
  • must be available, adaptive and human-oriented;
  • must meet the modern realities of the world.
We’ll be proud to work with a person who is good at a certain sphere, ready to learn and motivated enough to change the world for the better.
Why we need community
Community is one of key product features at Refocus. Not many edtech companies are focused on building trustful and meaningful relationships with students - and we do.

Our students decide to change their lives and careers, this is a hard decision, so we need to support and encourage them during the whole period of studies.

That is why we are looking for Community team lead — an expert, who is ready to lead a team of community managers. Refocus works in southeastern Asia, so you should be ready for differences in mindset and timezone.
We are looking for
  • A strong leader. The one who has experience of leading a big team and achieving huge results together.
  • The person who thinks strategically and works with numbers while making decisions.
  • An expert in metrics — you should be used to working with metrics of effectiveness. For example, you not only know what SLA is, but can also affect it.
  • A specialist who knows how to provide the best community support for clients.
Responsibilities
  • Lead a team of community managers in the market of southeastern Asia;
  • Hire great talents and build the strongest team;
  • Conduct onboardings and improve the team's qualification.
  • Improve the quality of the client’s experience.
What we offer
  • A strong team with a confirmed track record, in which you can grow both professionally and personally;
  • Freedom in decision-making and the ability to significantly influence the overall result by them;
  • Space and resource for creating an outstanding case in the global market, in which you will play a key role (capitalization of $ 100 million over 3 years and experience in creating large international products);
  • An atmosphere in which everyone is charged to make a cool result (a team of top performers from the best EdTech companies);
  • Fair compensation for your skills and for the value you will bring to the company;
  • Ability to work from anywhere, provided that the time zones match adequately with the team.
Get in touch with us:
TIN: 602-900-516-00000
SEC: 2021090024799-07
Refocus E-learning Philippines Corp.