I chose Refocus because of its career center and the support from mentors. And when I started studying, I realized that these were not empty words. Community managers helped me with all the difficulties, and I gradually began to understand more and more complex things-from Excel and SQL to Python even. I couldn't wait to finish the course and start looking for a full-time job in a new specialty, but things happened quicker than I expected.
Without even realizing that, I switched from being almost directionless to discovering my calling. The more I learned about data, the more I felt drawn to it. Fast forward, I took the Refocus course, and the rest is history.
In 2012, I got married, and my wife was offered a job abroad. Together, we decided to start from scratch, leave our old lives, and move to Oman. For the next 7 years, I did administrative work for a small computer company: installing software on computers and setting up networks for schools. This is where I first got acquainted with Excel. Then I learned to work only with basic formulas and diagrams, but my knowledge was already progressing.
My career started at a call center — for two years, I worked on the line and answered calls. Then I worked at the contact center for 7 years as a Level 3 Technical Support agent. However, I wanted to develop more skills and move up to a position that would give me more pay and new challenges or problems to solve.
After I quit my last job, I couldn’t find anything stable for a while. For two years, my entire income depended on all kinds of side hustles, which developed my analytical and marketing skills but also did not give me any stability. My wife’s contract ended, which made us decide to move back to the Philippines.
It was at this moment that I came across Refocus' advertisement. It seemed to me that data analysis was exactly what I wanted to do. I like to sort things out, find solutions, and analyze in general. It looked like a profession that could help me develop my career and provide for my family. So I made the decision!
An offer that changed my life
I asked if there is a possibility for me to move to the Data Analyst position once I get a certificate from Refocus. To my surprise, the HR immediately relayed my question to the SME department — and I was offered an interview for this position. And, believe it or not, I succeeded!
Combining work, study, and family
Now my schedule is super busy, but it’s so worth it! I can finally develop and earn enough to provide my family with a comfortable life. My family is my constant motivation for what I do. I am ready to constantly improve myself. I’m sure anything is possible if you have a goal!
After 3 months of taking the course, a friend recommended a position in Technical Support at an American company. The offer seemed interesting to me, but at the same time, another open vacancy-a data analyst one-seemed much more enjoyable. But then I thought it was still too early to think about it — I needed to finish my studies, get a certificate, and gain experience first. That’s why I applied for the Technical Support Engineer post and went on an interview, which seemed successful to me.