We hope this message finds you well. Over the past few months, we’ve faced some significant financial challenges that forced us to pause many of our services. We want to express our sincere gratitude for your patience and understanding during this trying period.
Today, we’re thrilled to share some exciting news. We’ve been working tirelessly to secure the support we need to get back on our feet, and we’re on the path to revival!
Student Support is Back: Our commitment to supporting your educational journey has never wavered. Starting 10th of November, we're reinstating our dedicated support team to assist you with any questions or concerns you may have. Whether it's a tricky homework problem, a tech issue, or anything in between, we've got your back!
Mentors are Back: Our pool of experienced mentors is returning to provide you with the guidance and advice you need to excel in your studies. You’ll have access to invaluable mentorship and expertise as you refocus on your educational goals.
Support Team Ready: Our support team is ready and eager to assist you. No question is too big or too small. Your success remains our top priority.
How Can You Reach Us?
You can get in touch with our support team and mentors through our email: [email protected]
Thank you for your unwavering support, and for being part of the Refocus family.
All students still have access to the Refocus educational materials through the Thinkfic platform. Your accesses will not be recalled or restricted in any way by us.
The course takes approximately 8 months to complete. The course will be available for each student for 12 months starting from the date of purchase, which allows students to have more than enough time to complete the course in no rush manner.
We want to highlight that live classes made up less than 2% of the content and included additional materials which mostly duplicated the main content
We understand that students might be concerned about the career module, as it had the most live sessions. In August 2023, we released a new career course that includes all pre-recorded video materials with almost the same content as live sessions. The career course is available to all students at this moment through the Thinkfic platform.
We are working hard on resuming the checking process for your homework. The dates will be announced later.
Refocus certificates of the course accomplishment will still be issued only to all those who have completed the course till the end. After completing the course, a student needs to contact the support service to receive their individual certificate.
Live chat within the Thinkific platform will not be available. We are working on introducing new options for communication with technical support and interaction with mentors. We will try our best to solve both challenges. We are currently working on several options and will keep you updated.